GORDIAN KNOT CHAIN BRACELET

• Sterling Silver

• Crafted in Seoul

• XS 165mm / S 175mm / M 205mm

• Free shipping on orders of US$300 or more.
• Duties, import taxes and customs clearance fees are calculated at checkout and paid with your order — nothing to pay on delivery.
• All COLDFRAME jewelry is made to order.
  Please allow up to 14 business days after payment for production and preparation for shipment.
• Orders can be cancelled until production begins. Once production has started, cancellations and changes are no longer possible.
• For in-store pickup or changes to your delivery address, please contact us at: help@coldframeofficial.com

Exchanges
We do not offer direct exchanges. Every COLDFRAME piece is made to order, so the fastest way to receive a different size or style is to return your original item for a refund and place a new order — your new piece will go into production right away.

14-Day Returns

We accept returns within 14 days of delivery for a refund of the product price.

• Items must be unworn and in their original condition, with the COLDFRAME limestone case and polishing cloth included. The value of missing or damaged components may be deducted from your refund.
• Engraved or otherwise personalized pieces cannot be returned unless they are defective.
• To start a return, email help@coldframeofficial.com with your order number. Return shipping is arranged and paid for by the customer. Please use a shipping method with tracking — we are unable to issue refunds for returns lost in transit.
• Original shipping fees and import duties and taxes paid at checkout are non-refundable, except where local law requires otherwise.
• Once your return has arrived at our headquarters and been inspected, your refund will be issued to your original payment method. The time it takes for the refund to reach you depends on your card issuer or payment provider.

Damaged, Defective, or Incorrect Items

If your jewelry arrives damaged or defective, or if you receive the wrong item, contact us at help@coldframeofficial.com within 30 days of delivery. We will cover all shipping costs and provide a replacement or a full refund — whichever you prefer.

Additional rights may apply depending on your country. Please see our Refund Policy for details.

View the full policy